Service You Can Count On
Keep Full Delivery
Will-Call Delivery
This option allows you to manage when your tank is filled. By using your tank monitor and app on your phone, you notify us when you want to schedule a propane delivery. Our normal delivery time is 5-7 business days. But plan ahead! Severe weather may affect normal delivery schedules, so you may want to schedule your delivery sooner. Please make sure to schedule your delivery with us when your gauge reads 35%.
To learn how to read your gauge, click here.
Out-of-Fuel Situations
If your propane tank becomes depressurized and is empty, or service is otherwise interrupted, by code we are required to perform a leak check before placing your propane system back into service. There will be an additional charge for this service, and someone will need to be home at the time of the leak check. Customers who have tank monitors and are on the Keep Full Delivery service are exempt for any service charges.
We do offer emergency deliveries (deliveries made after hours, weekends, holidays, etc.). Emergency deliveries will take place within 24 hours. We also offer Expedited Deliveries, which take place in 2-3 business days. Both services are under normal weather conditions and subject to availability. Please check with us for additional delivery charges associated with either service.
Important Notice:
As mentioned, we will make every attempt to deliver fuel when you need it most; however, service may be postponed or suspended due to inclement weather that prohibits or hinders safe travel. Additionally, we also reserve the right to suspend a delivery if the customer’s driveway has snow, ice, or any other impairments that may put the safety of our employees at risk.
We also cannot guarantee a customer that their tank will never run empty due to these unforeseen events, regardless of delivery type. It is always best to pay attention to the tank guage and notify us when 35% or lower is reached to always ensure having fuel when you need it.
